75pka FAQ — Your Questions, Answered

Yes — you must be 18 years or older to register and use any part of the 75pka platform. This is non-negotiable. Date of birth is collected at registration and CNIC identity verification is required before the first withdrawal. Accounts found to belong to underage users are closed without exception.

No. Each person is allowed only one account. Creating duplicate accounts is a breach of the Terms and Conditions and will result in account closure. If you've forgotten your login details, use the password recovery option on the Login page rather than registering a new account.

Mobile number verification via OTP happens automatically during registration. Full identity verification — using your CNIC — is only required before your first withdrawal. When prompted, upload a clear photo of your CNIC front and back. Verification is normally completed within a few hours and once done, withdrawals are permanently unlocked on your account.

Click the "Forgot password?" link on the Login page. Enter your registered mobile number or email and a verification PIN will be sent to you. Once verified, you can set a new password and sign in immediately. If you've lost access to both your registered mobile and email, contact support with your CNIC details for manual assistance.

Account contact details can be updated from the account settings section once you are logged in. For changes to the registered mobile number, an OTP verification on the new number is required. For significant changes like email, identity verification may be needed. Contact support if you run into any issues during the update process.

Accounts can be locked after multiple failed login attempts — this is an automatic security measure. Wait 15–30 minutes and try again. If it remains locked, use the password reset option or email support at [email protected] with your registered details. If the lock was applied due to a responsible gaming request, it cannot be lifted before the period you selected has elapsed.

You can request account closure by contacting support at [email protected]. If the reason is related to gambling concerns, you can also use the self-exclusion tool directly from account settings — this closes your account immediately and removes you from all marketing. Any remaining PKR balance at the time of closure is available for withdrawal through the standard process.

75pka supports JazzCash, Easypaisa, Raast and direct Bank Transfer. All deposits are processed in PKR. Mobile wallet deposits via JazzCash and Easypaisa are the fastest — they typically reflect in your account balance within seconds. Bank transfers may take slightly longer depending on your bank. For full details, visit the Deposit page.

Yes, a minimum deposit amount applies and is displayed on the Deposit page when you are logged in. The minimum varies slightly depending on the payment method used. There is no fee charged by 75pka on deposits — the full PKR amount you transfer is credited to your account balance.

Most deposits reflect within seconds for JazzCash and Easypaisa. If more than 10 minutes have passed and the amount hasn't credited, check your transaction history for a confirmation reference number. Then contact support at [email protected] with the reference number, amount, date and time. The team will investigate and resolve it promptly.

No. Deposits must come from a payment account registered in your own name. Third-party deposits are not accepted and may result in the funds being held pending verification. Withdrawals also go back to the same registered account used for deposits, so using someone else's wallet will cause complications when you want to withdraw.

Yes — deposit limits are available in your account settings under the Responsible Gaming section. You can set a daily, weekly or monthly limit. Limits take effect immediately when lowered and require a cooling-off period to increase. Setting a limit before you need it is the most effective way to keep your spending in check. See the Responsible Gaming page for more.

Log into your account and go to the Withdrawal page. Select your preferred method — JazzCash, Easypaisa, Raast or Bank Transfer — enter the amount and confirm. Withdrawals go to the payment account registered in your name. If this is your first withdrawal, you'll need to complete CNIC verification first — it's a one-time process.

Most withdrawal requests to JazzCash and Easypaisa are processed within a few hours. Bank transfers may take up to one business day. Processing times can vary slightly during peak periods or if additional verification is required. You can track the status of your withdrawal request from the account dashboard.

A withdrawal may be delayed if your CNIC verification is still pending, if the payment details you entered don't match your registered information, or if there is an active bonus with outstanding wagering requirements. Check your account status and any notifications from 75pka. If none of these apply and the withdrawal has been pending for more than 24 hours, contact support with your withdrawal reference number.

Minimum and maximum withdrawal limits apply and are displayed on the Withdrawal page when you are logged in. Limits may differ depending on the method you use and your account's VIP tier. Higher withdrawal limits are one of the benefits of the VIP programme. There is no fee charged by 75pka on standard withdrawals.

Bonus funds cannot be withdrawn directly — they need to be converted to real-money winnings first by meeting the wagering requirements attached to the bonus. Once the wagering requirements are completed, the resulting real-money balance is freely withdrawable. The status of your active bonus and remaining wagering requirements are shown in the Promotions section of your account.

Cricket is the primary focus — you can bet on Pakistan Super League (PSL) matches, T20 internationals, bilateral series, ICC tournaments and domestic competitions. Football, Esports and other sports are also available. The full list of available sports and current markets is shown in the Betting section once you are logged in. Visit the Betting page for more details.

Yes — 75pka offers live in-play betting on cricket and other sports. Odds update in real time during the match and new markets open and close dynamically. For cricket, in-play markets typically include the match winner, next dismissal, over runs, and session totals. The app is particularly useful for in-play betting given its faster loading time on mobile data.

Winnings are calculated based on the odds displayed at the time your bet is placed, multiplied by your stake. For example, if you bet PKR 1,000 at odds of 2.50, your total return if the bet wins would be PKR 2,500 (PKR 1,500 profit plus your original PKR 1,000 stake). The potential return is always shown in the betslip before you confirm.

If a cricket match is abandoned or significantly reduced due to weather or other circumstances, bets are generally settled according to the official result — for example, via Duckworth–Lewis method in rain-affected T20 games. If no official result is declared, stakes are typically refunded. The exact settlement rules for each market type are detailed in the Terms and Conditions.

Yes — 75pka supports accumulator bets across most sports. You can add multiple selections to your betslip and the odds multiply together for a higher potential return. Accumulator bets require all selections to win for the bet to pay out. The betslip shows the combined odds and potential total return as you build your accumulator.

75pka offers slots, live casino tables and game shows. Slots range from classic three-reel titles to modern video slots with bonus rounds, jackpots and various themes. Live casino includes roulette, blackjack, baccarat and game show formats with real dealers. All games are accessible from the same account and available immediately after your first login. See the Slots page for more.

All slot games on 75pka use RNG (Random Number Generator) technology, which produces statistically random outcomes for each spin. The RTP (Return to Player) percentage for each game is available in the game's information panel. Live casino games use physical cards, wheels and dice with real-time video streaming — results are determined physically, not digitally.

Yes — the full casino and slots library is available on the Android app. The app is optimised for mobile screens and games load quickly even on a standard 4G connection. Live casino tables are also accessible from the app. Download the app from the Download page using your existing account login.

Minimum bet sizes vary by game. Most slots allow very low minimum stakes — some as low as PKR 10 per spin — making them accessible at any budget. Live casino tables have their own minimum and maximum bet limits which are displayed before you join the table. Higher-stakes tables are also available for VIP players.

New 75pka accounts are eligible for a welcome bonus on their first qualifying deposit. The bonus is applied automatically when you deposit the minimum qualifying amount. The specific offer, bonus percentage and applicable wagering requirements are shown on the Promotions page when you register or log in. A promo code can be entered at registration to access enhanced welcome offers.

Wagering requirements specify how many times you need to bet through a bonus amount before the winnings from that bonus can be withdrawn. For example, a PKR 1,000 bonus with a 10x wagering requirement means you need to place PKR 10,000 worth of bets using that bonus before any resulting winnings are cashable. Progress is tracked in your Promotions section. Not all games contribute equally — slots typically contribute 100% while some table games contribute less.

Yes — 75pka runs regular promotions including reload bonuses, cashback offers, free bet promotions for major cricket events like PSL matches and ICC tournaments, and slot-specific bonus rounds. VIP players receive additional exclusive offers. All active promotions are listed in the Promotions section of your account dashboard.

The VIP programme rewards regular players with tier upgrades based on activity levels. Higher tiers unlock increased withdrawal limits, dedicated account support, exclusive reload offers and access to VIP-only promotions. Tier progress is automatic — there is no application process. You can check your current VIP status from the account dashboard.

Visit the Download page on 75pka.net and download the APK file directly to your Android device. Before installing, enable "Install from unknown sources" in your Android settings (usually under Security or App permissions). Once enabled, open the downloaded APK and follow the on-screen install prompts. The whole process takes under a minute. Log in with your existing 75pka credentials.

Currently, the 75pka app is available for Android only. iPhone users can access the full platform through the mobile browser on Safari or Chrome — the site is fully responsive and works well on iOS. The browser version supports all the same features including live betting, deposits and withdrawals.

Start by checking your internet connection — try switching between Wi-Fi and mobile data. Clear your browser cache and cookies if you're on the website. For the app, close it fully and reopen. If the site appears to be down entirely, contact support to confirm and ask for an alternative access link. Occasionally, ISP-level access issues may require using a different network to connect.

When a new app version is available, you'll see a notification inside the app prompting you to update. You can also manually check by visiting the Download page and downloading the latest APK. Install it over your existing app — your account and settings are preserved. There is no need to uninstall the old version first.

Go to your account settings and select the Responsible Gaming section. From there you can set daily, weekly or monthly deposit limits, session time limits and reality check notifications. Limits are applied immediately when you save them. Reductions take effect straight away; increases require a cooling-off period. For full details, see the Responsible Gaming page.

Self-exclusion is available directly from account settings under Responsible Gaming. Choose your exclusion period — from one month up to permanent — and confirm. Once active, your account is locked immediately, you cannot log in or deposit, and you will be removed from all marketing. Self-exclusion cannot be reversed before the period ends. This is by design. Contact support at [email protected] if you need help accessing the tool.

If you have any concern that gambling is affecting your finances, mental wellbeing or daily life, use the self-exclusion tool immediately — it's available right now in your account settings and takes effect straight away. Alternatively, contact support at [email protected] to request an account closure. The support team handles these requests without judgment and will act quickly. You can also read more about warning signs and practical tips on the Responsible Gaming page. 18+ only — gambling should always be entertainment within a budget you can afford to lose.